FAQ
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what kind of classes do you offer?
Lotion is light and fluid in texture, with a high water content of usually at least 70%. It absorbs quickly into the skin, is best for daily use and normal to slightly dry skin, and feels non-greasy — ideal for hot or humid weather.
Body Cream is thicker than lotion but not as dense as butter. It contains less water (typically 50% or less), absorbs slower than lotion, and offers more hydration. It’s best for dry skin and colder climates. It feels richer and more emollient — good for nighttime or post-shower use.
Body Butter is very thick, often a creamy soft solid at room temperature. It has little to zero water — NOBi body butter has zero water. It takes longer to absorb, creates a protective barrier, and is best for very dry or rough skin (elbows, knees, heels). It feels heavy and deeply moisturizing, often used overnight or in winter.
What are the instructions on how to use any of NOBi products?
Please read the instructions on each NOBi product label for detailed usage guidance.
Are NOBi products natural or organic?
Yes, our products are made with natural ingredients and crafted to be free from harmful chemicals like parabens, sulfates, and mineral oil.
Is NOBi suitable for all skin and hair types?
Absolutely! Our formulas are designed to be gentle and effective for all skin and hair types, including sensitive and dry conditions.
Do you test on animals?
Never. All our products are cruelty-free and not tested on animals.
What's the difference between body lotion, body cream, and body butter?
- Body Lotion is lightweight and perfect for daily hydration.
- Body Cream is richer and offers deeper moisture for dry skin.
- Body Butter is the thickest, ideal for very dry or rough skin areas.
How often should I use body butter, lotion or cream?
Use daily after showering or whenever your skin feels dry — especially during colder months or in dry climates.
Can I use NOBi Body products on my face?
Yes. NOBi ingredients are delicate and safe for facial use, helping to clear spots, wrinkles, and stretch marks.
What does your Hair Oil do?
Our Hair Oil deeply nourishes the scalp, reduces dryness, promotes shine, and supports healthy hair growth when used regularly.
What is Clove Water and how do I use it?
Clove Water is a natural scalp and hair treatment known for stimulating hair growth and reducing dandruff.
My hair breaks when I use Clove Water, why is that?
Due to the high protein that helps grow your hair, it is advisable to rinse out your hair if Clove Water has been applied before braiding, styling, loosening, or taking out a protective style.
How is Hair Butter different from Hair Oil?
Hair Butter is thicker and provides long-lasting moisture and protection — especially for curly, coily, or dry hair.
Hair Oil is lighter and ideal for scalp massages or sealing in moisture.
Can I use Clove Water and Hair Oil together?
Yes! They produce the best result when used together. Use Clove Water first on your hair, then apply Hair Oil to seal in moisture and nutrients.
How long will it take to receive my order?
Orders are typically processed within 2–3 business days. Shipping times depend on your location and chosen delivery method.
Do you ship internationally?
Yes, we offer international shipping. Rates and delivery times vary by region.
What is your return policy?
Due to the nature of our products, we do not accept returns once opened. However, if there is an issue with your order, please contact us within 3 days of receipt.